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Our Head Mechanic, Campbell Hartas, has the experience to bring your riding to the next level!
Shimano Steps eBike Certification
20 Years of Experience with Bikes
Trained in Bosch eBike systems
5 Star Rating in Hubtiger
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Campbell Hartas
"Why shop at 99 Bikes? We have at least 100!"

Welcome to the Bicycle Workshop

A Clean Drivetrain icon

A Clean Drivetrain


Does your bike shop offer a degrease in EVERY service option?

A clean drivetrain last longer, runs quieter, and performs better. Get the best bike service in WA. We treat your bike with care. We pride ourselves in offering a cheap bike service that includes a premium drivetrain clean.

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Experience you Trust


Trust your bike with years of training and experience

Trust your bike with the experts in bicycle servicing. Our mechanics have a history of training from Shimano, Bosch, and more. This is further passed on to junior staff so anyone can assist you in-store.

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Track your Bike


Keep your bike serviced the smart way with Hubtiger

The Hubtiger app allows you to track wear on various components and get reminded on when to service your bike. This links to your Strava account for accurate data. Easily book a bike service as soon as maintenance is required.

Free 5-Minute Quote icon

Free 5-Minute Quote


General bike assessment for wear

Bring your bike in-store for a free service quote. We'll assess component wear, required maintenance, and any other recommendations. Our service bundles offer the best value giving you a premium service at a bargain.

Tune-Up

$120 $79
Included
Safety Check
Included
Brake Adjustment
Included
Gear Adjustment

Bronze Service

$200 $119
Everything in Tune-Up plus:
Included
Wheel True (On-Bike)
Included
Drivetrain Clean (Minor)
Most Popular

Silver Service

$290 $179
Everything in Bronze Service plus:
Included
Drivetrain Clean (Major)
Included
Headset Overhaul
Included
Bottom Bracket Overhaul

Gold Service

$420 $299
Everything in Silver Service plus:
Included
Wheel True (Major)
Included
Hub Overhaul
Included
Bike Clean & Polish

Service

When deciding on a service, you have to take a few factors into account.

  • How much time has passed since the last service?
  • How many kilometres have you ridden since the last service?
  • Where have you taken the bike (has it gotten wet or been exposed to salty air)?
  • What's the general condition of the bike?

From a pure safety perspective, no matter how much you're riding, we recommend getting your bike safety checked at least once a year. Whether you're actively riding or not, grease dissolves, bolts come loose, and parts corrode. You don't want your brake cable snapping mid-ride.

Tune-Up is recommended as a post-service adjustment. If you're riding a lot, you may need your bike checked more than every 3 months. This offers a minor adjustment and safety check.

Bronze Service is recommended every 2,500 kilometres or every 12 months. This includes a professional drivetrain clean, a safety check, and various adjustments.

Silver Service is recommended every 5,000 kilometres of riding or every 18 months. This digs deeper than the Bronze Service and opens up your headset and bottom bracket to clean them out, check the bearings, and replace the grease. This also includes a more major drivetrain clean to flush out your front derailleur and chainrings. If you notice abnormal noise or movement from your headset or bottom bracket, this is a good sign you need a Silver Service.

Gold Service is recommended every 10,000 kilometres of riding or every 24 months. This is a full strip of your bike and rebuild. We open up your hubs to clean them out, check the bearings, and replace the grease. It also includes a frame clean & polish. This is important to avoid your wheels failing.

All our services are to maintain your bike and avoid part failure. Repairs or part replacements will cost more, so we encourage keeping your bike serviced. If you live by the sea or take your bike near the sea (Rottnest), speak to staff about how to avoid major (expensive) issues with your bike.

This is a tune-up that's included for free with every bike purchase from Bike Force Joondalup. This is mostly a safety check and minor adjustment after the initial bed-in process. After the first few rides, spokes, bolts, and cables may become loose - this is expected behaviour for the first few kilometres of riding and shouldn't happen to such a drastic degree after the first free tune-up.

The cut-off for this tune-up is 3 months, but it's not uncommon for it to be required in the first couple of weeks.

This needs to be booked in just like any other service.

We heavily advertise our premium service plans, offering a drivetrain clean even with our Bronze Service. Many shops don't include a drivetrain clean in their entry service plan.

These shops also generally won't disassemble the drivetrain for a better clean. They instead opt for a quicker on-bike clean which is much less thorough.

At Bike Force Joondalup, we take off your chain, cassette, and rear derailleur to fully degrease them. In our Silver & Gold services, we also take off your chainrings and front derailleur to completely clean out any gunk.

This depends on what type of brakes you have.

What makes mechanical brakes squishy/spongy?

The three most likely causes for squishy/spongy mechanical brakes are:

  • Damaged, worn, or dirty cables
  • Damaged, worn, or dirty callipers
  • Damaged, worn, or dirty levers

What makes hydraulic brakes squishy/spongy?

The most common cause of spongy hydraulic brakes is air in the line, but there are a few possible other causes.

  • Air in the line
  • Deteriorated fluid
  • Damaged, worn, or dirty components

You have to also keep in mind the quality of your brakes. Cheaper brakes won't perform as well as high-end brakes.

Some brands are known to come with air in the line out of the box. This is due to cheaper/careless manufacturing. It isn't a safety concern but can be fixed with a brake bleed.

Your brakes squeak and squeal when there is either contamination on the pads or braking surface, or;
when your pads aren't aligned properly to the braking surface.

Sometimes some bedding in will also clear the noise.

If your gears/chain is skipping or jumping, you either need a gear adjustment or to replace worn parts.

When the chain jumps (hops off the cassette), this is generally caused by a worn chain and/or cassette. Bring your bike in for a staff member to assess.

When your chain skips around and changes gear, this is generally caused by incorrectly indexed gears, stretched cables, or bent components. A gear adjustment will address these issues.

When your chainring is worn, it usually "grabs" the chain - it doesn't release the chain when it's supposed to. This can create a "hopping" feeling with your chain and cause similar symptoms to the other issues above.

We may have replaced some cables during the service. The first few rides afterwards may quickly stretch the cables. Bring it down to the shop anytime and a staff member will be able to make a small adjustment to take up the slack.

How to tell when a bike chain is worn?

You need to use a chain checker which measures the chain. This can tell you how worn the chain is. Shimano generally recommends changing 1-10 speed chain at 0.75% wear and 11+ speed chain at 0.50% wear to avoid damaging other components.

How to tell when a bike cassette or freewheel is worn?

This is much more difficult than with a chain. There are a few tools for this on the market, but none of them works as well as a chain checker. Experience allows you to visually assess a cassette for wear, but a general guideline is to change your cassette once every 2 chains or always change it if your chain gets to above 0.90% wear.

How to tell when a chainring is worn?

Chain rings often wear significantly slower than your cassette and chain. Same as with your cassette, the best way to check wear is with an experienced eye. You can spot the teeth creating a shark fin shape indicating wear.

It's recommended to keep your tyres inflated to the appropriate level at all times. For your average rider, once a week is enough, but we recommend you check your tyre pressure every ride along with your pre-ride safety check.

How often you clean your bike does depend on your riding conditions.

Clean your bike directly after a ride through mud, rain, or if you notice dirt/noise on any moving component of your bike.

You should also refer to your chain lubricant, bike cleaner, and frame polish for any recommendations they have. Certain lubricants require different cleaning processes and some cleaners/polishes leave a coating to protect your frame.

View
Details
Items
Tune-Up
Details
Bolts Torqued (Headset, Crankset, Stem, Pedals, Etc.)
Included
Outer Inspection (No Part Removal)
Included
Test Ride
Included
Details
Front & Rear
Included
Re-Align Caliper
Included
Check Brake Pad Wear
Included
Check Rotor Wear
Included
Cable Tension Adjustments
Included
Details
Front & Rear
Included
Align Derailleur Hanger
Included
Adjust Limits
Included
Index Gears
Included
Details
Front & Rear
Not Included
True Wheel On-Bike
Not Included
True Wheel Off-Bike
Not Included
Lube Nipples
Not Included
Spoke Replacement
Not Included
Details
Cassette Removal & Degrease
Not Included
Chain Removal & Degrease
Not Included
Rear Derailleur Removal & Clean
Not Included
Front Derailleur Removal & Clean
Not Included
Chainring/Crankset Removal & Degrease
Not Included
Headset Overhaul
Not Included
Bottom Bracket Overhaul
Not Included
Hub Overhaul
Not Included
This service item doesn't include a Drivetrain Clean
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