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Operating Hours

Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 5:30pm
Saturday 9am - 5pm Sunday Closed - Closed

Operating hours may differ for public holidays

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How to find us


Unit 8, 162 Winton Rd, Joondalup WA 6027
(08) 9301 1050
You can find Bike Force Joondalup facing the west entrance of Likeside Shopping Centre. We're located on Winton road, next door to Supercheap Auto and Cash Converters.
Image of Bike Force Joondalup's shop front

Shopping

YES! We do price match. We only price match to local competitors with stock available. Some exceptions may apply on select items and when competitors have clearance sales.

"New Old Stock" marked products are brand new products that have been on the shop floor for a long time. The packaging may have deteriorated a bit, and if the product has been on display, there may be some colour fading or general wear & tear. Please refer to and notes in the description or contact us for more information.

Our stock levels are live and updated instantly. There may be rare occasions where levels are incorrect due to uncontrollable circumstances, in which case we will contact you ASAP.

Simply add the products to your cart, proceed to your cart, and click "Checkout." This takes you to a secure checkout page with multiple payment methods.

Shipping is calculated precisely on a per-product basis. These are the exact prices charged to us by the courier and there is no handling fee. Please add the products to your cart and proceed to checkout to see shipping prices. You DO NOT need to complete your order to check shipping prices, but you will need to enter your details (address).

Shipping & Pickups

Shipments generally leave our warehouse twice a day. Any orders placed from Fri-Sun will only be shipped on Monday.

  • Standard Auspost shipping generally arrives in 5-7 business days
  • Express Auspost shipping generally arrives in 2-5 business days

We don't guarantee shipping times, but if an item arrives late, you may be entitled to a shipment refund from Auspost.

For estimated shipping times of bikes and other large items, please contact us.

You will be required to present an ID to confirm you are the purchaser of the order. If you require another person to pick up your order, please email us from the same email you placed the order with.

Servicing

When deciding on a service, you have to take a few factors into account.

  • How much time has passed since the last service?
  • How many kilometres have you ridden since the last service?
  • Where have you taken the bike (has it gotten wet or been exposed to salty air)?
  • What's the general condition of the bike?

From a pure safety perspective, no matter how much you're riding, we recommend getting your bike safety checked at least once a year. Whether you're actively riding or not, grease dissolves, bolts come loose, and parts corrode. You don't want your brake cable snapping mid-ride.

Tune-Up is recommended as a post-service adjustment. If you're riding a lot, you may need your bike checked more than every 3 months. This offers a minor adjustment and safety check.

Bronze Service is recommended every 2,500 kilometres or every 12 months. This includes a professional drivetrain clean, a safety check, and various adjustments. 

Silver Service is recommended every 5,000 kilometres of riding or every 18 months. This digs deeper than the Bronze Service and opens up your headset and bottom bracket to clean them out, check the bearings, and replace the grease. This also includes a more major drivetrain clean to flush out your front derailleur and chainrings. If you notice abnormal noise or movement from your headset or bottom bracket, this is a good sign you need a Silver Service.

Gold Service is recommended every 10,000 kilometres of riding or every 24 months. This is a full strip of your bike and rebuild. We open up your hubs to clean them out, check the bearings, and replace the grease. It also includes a frame clean & polish. This is important to avoid your wheels failing.

 

All our services are to maintain your bike and avoid part failure. Repairs or part replacements will cost more, so we encourage keeping your bike serviced. If you live by the sea or take your bike near the sea (Rottnest), speak to staff about how to avoid major (expensive) issues with your bike.

 

This is a tune-up that's included for free with every bike purchase from Bike Force Joondalup. This is mostly a safety check and minor adjustment after the initial bed-in process. After the first few rides, spokes, bolts, and cables may become loose - this is expected behaviour for the first few kilometres of riding and shouldn't happen to such a drastic degree after the first free tune-up.

The cut-off for this tune-up is 3 months, but it's not uncommon for it to be required in the first couple of weeks.

This needs to be booked in just like any other service.

We heavily advertise our premium service plans, offering a drivetrain clean even with our Bronze Service. Many shops don't include a drivetrain clean in their entry service plan.

These shops also generally won't disassemble the drivetrain for a better clean. They instead opt for a quicker on-bike clean which is much less thorough.

At Bike Force Joondalup, we take off your chain, cassette, and rear derailleur to fully degrease them. In our Silver & Gold services, we also take off your chainrings and front derailleur to completely clean out any gunk.

This depends on what type of brakes you have.

 

What makes mechanical brakes squishy/spongy?

The three most likely causes for squishy/spongy mechanical brakes are:

  • Damaged, worn, or dirty cables
  • Damaged, worn, or dirty callipers
  • Damaged, worn, or dirty levers

What makes hydraulic brakes squishy/spongy?

The most common cause of spongy hydraulic brakes is air in the line, but there are a few possible other causes.

  • Air in the line
  • Deteriorated fluid
  • Damaged, worn, or dirty components

 

You have to also keep in mind the quality of your brakes. Cheaper brakes won't perform as well as high-end brakes. 

 

Some brands are known to come with air in the line out of the box. This is due to cheaper/careless manufacturing. It isn't a safety concern but can be fixed with a brake bleed.

Your brakes squeak and squeal when there is either contamination on the pads or braking surface, or;
when your pads aren't aligned properly to the braking surface.

Sometimes some bedding in will also clear the noise.

If your gears/chain is skipping or jumping, you either need a gear adjustment or to replace worn parts.

When the chain jumps (hops off the cassette), this is generally caused by a worn chain and/or cassette. Bring your bike in for a staff member to assess.

When your chain skips around and changes gear, this is generally caused by incorrectly indexed gears, stretched cables, or bent components. A gear adjustment will address these issues.

When your chainring is worn, it usually "grabs" the chain - it doesn't release the chain when it's supposed to. This can create a "hopping" feeling with your chain and cause similar symptoms to the other issues above.

We may have replaced some cables during the service. The first few rides afterwards may quickly stretch the cables. Bring it down to the shop anytime and a staff member will be able to make a small adjustment to take up the slack.

How to tell when a bike chain is worn?

You need to use a chain checker which measures the chain. This can tell you how worn the chain is. Shimano generally recommends changing 1-10 speed chain at 0.75% wear and 11+ speed chain at 0.50% wear to avoid damaging other components.

How to tell when a bike cassette or freewheel is worn?

This is much more difficult than with a chain. There are a few tools for this on the market, but none of them works as well as a chain checker. Experience allows you to visually assess a cassette for wear, but a general guideline is to change your cassette once every 2 chains or always change it if your chain gets to above 0.90% wear.

How to tell when a chainring is worn?

Chain rings often wear significantly slower than your cassette and chain. Same as with your cassette, the best way to check wear is with an experienced eye. You can spot the teeth creating a shark fin shape indicating wear.

It's recommended to keep your tyres inflated to the appropriate level at all times. For your average rider, once a week is enough, but we recommend you check your tyre pressure every ride along with your pre-ride safety check.

How often you clean your bike does depend on your riding conditions.

Clean your bike directly after a ride through mud, rain, or if you notice dirt/noise on any moving component of your bike.

You should also refer to your chain lubricant, bike cleaner, and frame polish for any recommendations they have. Certain lubricants require different cleaning processes and some cleaners/polishes leave a coating to protect your frame.